Refund policy

Return Policy

All items sold by Risette are made-to-order. Because each piece is produced specifically for you after your order is placed, we do not accept returns or exchanges for change of mind, incorrect size, or buyer's remorse.

Damaged, Defective, or Missing Items If your order arrives damaged, defective, or is missing items, please contact us within 7 days of delivery at risetteco@gmail.com. Include:

• Your order number
• Clear photos of the damaged/defective item and packaging (if applicable)
• A description of the issue

We'll review your claim and submit it to our production partner on your behalf. Once verified, we'll offer a replacement, store credit, or refund at our discretion. Please don't discard the item or packaging until your claim is resolved, in case additional photos are needed.

Order Errors If you receive the wrong item due to an error on our part, contact us within 7 days of delivery and we will correct it at no cost to you.

Questions about this policy can be sent to risetteco@gmail.com.